Incendo Development Ltd agrees to provide you with consultancy, group facilitation, training, coaching and development services as specified in the attached proposal document. This agreement shall be construed in accordance with English Law and the English courts have exclusive jurisdiction.
The services will be delivered according to the following terms and conditions:
- The registered company address for Incendo Development Ltd is Avalon House, Waltham Business Park, Brickyard Road, Swanmore, Southampton, SO32 2SA.
- Justin Standfield is the owner of Incendo Development Ltd. Initial contact can be made to justin@incendo-uk.com or on +44 (0) 1489 287 267.
- Incendo Development Ltd will provide a service to you as external consultants and nothing in this agreement shall be construed as an offer or acceptance of employment, or as making us or any of our consultants or associates an agent of your organisation. We will invoice you for our services and hold full responsibility for taxes, NI and any VAT due to be paid. During the course of our work with you, we may agree that one of the consultants within our organisation or one of our associates shall represent your organisation, and that will be agreed on a case-by-case basis.
- If we agree that additional or associate consultants are required for a project, Justin Standfield will at all times remain the lead consultant and your first point of contact. The agreement for provision of services remains between your organisation and Incendo Development Ltd. We reserve the right to request associate consultants to assist in providing our services to you.
- Incendo Development Ltd will maintain the confidentiality of your contact details and any information we gain about your company and/or individual employees in the course of our work. We will not share your details with any third parties without your prior consent unless legally required to do so. Data stored on our computers and on paper records is stored securely and we comply with relevant data protection requirements. We agree not to use any information for purposes other than those agreed for the services we will provide to you.
- When we are providing consultancy services, individual/group coaching, or facilitated development sessions, the content of discussions during these times remain confidential between Incendo Development Ltd and the parties involved. The organisation may receive a brief report of the outcomes only if this is agreed in advance with the participants.
- Incendo Development Ltd will provide a proposal or schedule of works prior to our working together. We will then agree the specific details of the service that will be provided. We agree to provide a service that meets the objectives and outcomes we agree, as far as this is within our control. We reserve the right to change some aspects of the service in order to best meet the needs of the individuals we are working with or to meet changing demands as the project progresses. Incendo Development Ltd does not take responsibility for service objectives not being met, where this is within the personal control, or choice of the individuals in your organisation that we are working with, or where this is due to issues arising within your
business, or other and unforeseen events. - Neither you nor Incendo Development Ltd shall be liable for any failure or delay in performing their obligations under these Terms and Conditions where such failure or delay results from any cause that is beyond either your or their reasonable control. Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action,
civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action. - During the period of time that Incendo Development Ltd are contracted to provide you with a service, we and any of our associates will act in good faith and in a manner that is professional, courteous and in the best interests of the organisation and the individual employees. We will utilise our skills, experience, knowledge and expertise to achieve the
maximum return on investment for the service you have contracted us to provide. In return, we expect to be treated in a similar manner. - Incendo Development Ltd will provide you with fee information prior to the start of our working together. Once we have agreed a fee, this can only be varied by mutual agreement or by our prior notification to you of an annual fee increase in the case of on-going or retained services. If the scope of work changes such that extra fees are applicable, we will notify you in advance. Once a proposal has been accepted and a fee agreed, if you wish to vary or change any of the details you must notify Incendo Development Ltd in writing as soon as possible. Incendo Development Ltd shall endeavour to make any required changes and will invoice you for any additional costs incurred. Fees are quoted exclusive of VAT, travel and other reasonable expenses unless otherwise specified. Expenses will usually be agreed prior to commencement of work and subject to the needs of the service provided.
- Incendo Development Ltd will invoice you either as follows or according to a schedule that we agree prior to the start of our working together.(a) For Consultancy β Monthly invoices submitted with first invoice to be submitted at end of the first calendar month in which we start working together. For ad-hoc projects invoice submitted on completion of the work required or at staged payment intervals throughout the project as agreed. An initial deposit may be required in advance, and this will be outlined in
the proposal or works schedule submitted prior to us commencing work with you.(b) For Development, Training and Coaching β Invoices to be submitted on completion of the training day(s) if these are one-off event bookings, or a number of bookings within a short time period. Where a series of training events are booked over a longer time period, invoices will be submitted monthly or at agreed payment intervals as per the consultancy terms above. An initial deposit may be required in advance, and this will be outlined in the proposal or works schedule submitted prior to us commencing work with you. - Payment is due as follows:(a) For Consultancy, Development, Training and Coaching – Any agreed deposit is required on presentation of invoice prior to the work commencing. Payment for work completed is due on presentation of the invoice and within 30 calendar days.
