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Our Values

Values are like fingerprints. Nobody’s are the same, but you leave ’em all over everything you do.

Elvis Presley


Incendo has embraced four core values that form the foundation of the approaches we take to our projects, and to our work with clients and suppliers alike. Participants on our courses and development programmes tell us that our facilitators demonstrate these values at all times.


We face adversity with bravery, challenge the status quo and champion new viewpoints. We believe that it’s important to have the courage to confront difficult topics and to be a leader when others are standing silent. We are committed to bold objectives, use our initiative, learn from our mistakes and see change as an opportunity.


We strive for simplicity and consistency, make decisions pragmatically and focus on being straightforward. We don’t hold back and aim to be clear and transparent with every exchange. We offer genuine feedback and opportunities for open discussion, and we approach every situation with a positive, encouraging and constructive mindset.


We believe in the systematic investigation and contemplation of principles that lie behind the human experience. Armed with this data, we can design and facilitate original insights for our clients. We aim to stay curious, dig into the details and ask questions. We know that our clients are curious and want to learn as much as possible; like us, they’re hungry for knowledge, which is why Incendo learning programmes deliver more than just soundbites of information on a topic.


We expect the best in the future and love working to achieve it, believing that a good future is something that can be brought about. When others become discouraged or are reluctant to take risks, our attitude provides the impetus to keep them moving. That said, we believe that our clients’ exciting visions of future success will be best achieved when they’re rooted in real possibility.