Telephone: 01489 287 267      

INCENDO DEVELOPMENT LTD. PRIVACY NOTICE

Who we are

At Incendo, we are committed to maintaining the trust and confidence of our visitors to our website.  In particular, we want you to know that Incendo is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes – quite simply, we just don’t do that sort of thing.  In case you’d like to check this, our Privacy Policy provides information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to customer service, quotes etc.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and service
  • We may periodically send promotional emails about new products or special offers

How we use cookies

A cookie is a small file placed on your computer’s hard drive, the cookie helps analyse web traffic or allows web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of our website.

When someone visits www.incendo-uk.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to the various parts of the site.  This information is only processed in a way which does not identify anyone.  We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.  We are not in control of the delivery of cookies from service providers such as Google Analytics – any comments or questions that you may have should be raised with the originator of those cookies.

Your use of this site is taken as consent to the placing of cookies on your system. If you disagree, please take the following action:

  • Close this website
  • Use your web browser’s tools to “delete your cache”
  • Quit your browser
  • You can then choose to disallow cookies from this website via browser settings

If you continue without changing your settings, we’ll assume that you are happy to receive all cookies from our website.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold about you.  Email your request to our managing director Justin Standfield at .

Changes to this Privacy Notice

This Privacy Notice will be reviewed annually.  Date of last review: June 2018