Quality means doing it right when no one is looking.
Research tells us that trust and confidence are essential components of a positive relationship between client organisations and learning providers. Clients want to trust that a provider is able to deliver a service or product to the highest possible standard; it also helps to have confidence in knowing that they are protected by an externally recognised code of practice and complaints procedure.
Learning and Performance Institute (LPI) Accreditation instils this trust and confidence in consumers, as well as identifying consultancies like Incendo as leaders in the field of Learning & Development. LPI Accreditation is the globally-recognised quality mark for providers of learning products, technologies, services and facilities – it shows that we’re continuously raising both learning standards and performance outcomes.
Because Incendo is a fully Accredited Learning Provider, you can be assured that:
- We conform to a professional Code of Practice, including a Complaints Procedure.
- All of our marketing material is verifiable and accurately represents the learning and development services that we provide.
- Our learning materials and delegate support options are well designed, up to date, fit for purpose and appropriate to the level of learning.
- People involved in learning provision on behalf of Incendo are technically competent and are appropriate subject matter experts.
“I’m delighted that Incendo has attained Accredited Learning Provider status with the Learning & Performance Institute. It recognises our commitment to high quality and process improvement in the provision of learning and development services to our clients. As always, our mission remains the same: to ignite minds and fuel performance.”
Justin Standfield, Managing Director